Dubbo City Toyota | Dubbo | Join The Team

Join The Team

Dubbo City Toyota is a Dealership that is recognised as a first-class car dealership and one of NSW's most successful dealers within its network. We are a company that considers people to be our greatest asset, so joining the group means having access to a supportive, friendly and family orientated team with unlimited training opportunities to develop your career.

Our Vision Statement is "To deliver a world class Automotive experience for our local Community and to be World Famous for it" and our mission statement is "Our Team is committed to deliver an exceptional experience for every guest at every interaction". Our core values Respect, Service, Teamwork, Continuous Improvement represent our culture.

Guest Experience Officer (Maternity Position 12 Months)

  • Are you a people person with professional experience?
  • Do you enjoy the challenge of helping people solve a problem?
  • Are you an excellent communicator?
  • Are you looking for a casual role to utilise your talents?
  • But most importantly, can you Toyota Jump!

If you answered yes to all of the above then TALK TO US TODAY!

More about the role:

  • Inbound guest service assist and redirect guest enquires
  • Outbound service reminder calls to our existing guests
  • Outbound sales & service follow up calls to our existing guests
  • Process direct mail outs & promotional material
  • Handle complaints & guest concerns
  • Guest data maintenance
  • Provide a friendly guest experience – ability to go the extra mile
  • Deal directly with customers either by telephone, electronically or face to face
  • Respond promptly to customer inquiries
  • Handle and resolve customer complaints
  • Obtain and evaluate all relevant information to handle product and service inquiries

To be successful, you must have:

  • Excellent communication skills
  • Team player with great listening skills
  • Microsoft Office (Excel/ Word) knowledge
  • High attention to detail
  • Warm, friendly and outgoing phone manner
  • This newly created role will be flexible for the right candidate. 

To apply for the position, please email through your updated resume to Ben Thompson, General Manager at bthompson@dubbocitytoyota.com.au

Applications close Thursday 22nd March 2019

New Vehicle Sales Consultant (Junior & Senior)

Would you like to work with the worlds most recognized automotive brand?

Do you love creating great customer experiences?

Enjoy meeting new people everyday?

Thrive in a challenging environment?

Do you have a passion for sales?

Want to work with the best of the best?

Learn from the best?

If this is you and you want a career with a highly customer focused business where its employees are its greatest asset then we want to speak to you!

We believe at Dubbo City Toyota that traditional values like courtesy, honesty and respect create true satisfaction, so it’s these values which form the heart of our business. Our mission is to not just deliver quality cars and superb service but to create an exceptional experience for every guest we have at every interaction.

Dubbo City Toyota has previously been recognized by Toyota Australia by winning it’s President’s Award (the Pinnacle in Excellence) as well as the Australian Toyota Dealer of the year award.

Our ultimate vision is to deliver a World Class Automotive Guest Experience and to be Famous for it!  Our values revolve around Family, Respect, Teamwork, Trust, Honesty.

* Previous Sales Experience not required however it is prefered

To apply for the position, please email through your updated resume to Ben Thompson, General Manager at bthompson@dubbocitytoyota.com.au

Applications close - Sunday 31 March 2019

Junior Parts Interpreter

This exciting role is in a Dealership that is recognized as a first-class car dealership and one of NSW's most successful dealers within its network. Work for a company where people are its greatest asset so joining the group means having access to a supportive, friendly and family orientated team with unlimited training opportunities to develop your career.

We have an exciting opportunity for a confident, energetic and customer focused Parts Interpreter to join our Dubbo car dealership team.  As the Junior Parts Interpreter, you will play an integral role in quoting, sourcing, Identifying parts and components, consulting electronic catalogues while generally assisting the Parts department to efficiently perform a range of service functions for our customers. You will manage all initial customer enquiries and perform a range of coordination, communication and customer service duties along the way, to ensure a smooth service process.

Day to day you will manage our customer's experience by quoting and or supplying their parts & accessory needs. You will manage Part quotations, invoicing, provide customer updates and carry out a comprehensive hand over to our customers in a timely manner.

This is an extremely vital role within our team as you will act as the key connection between the customer and the dealership to ensure a high-quality service and an exceptional customer experience, while building and maintaining guest loyalty.

To be successful you must have:

  • Basic mechanical and automotive knowledge/experience
  • A customer focused personality
  • High level communication and organisational skills
  • Strong attention to detail
  • Strong computer skills
  • Experience in a similar role would be highly regarded but is not essential

This position offers an attractive salary. You will work a 38hr week on a roster during our opening hours of Monday to Friday between 8:00-5:30pm. A Saturday morning is available on a rotating roster and is paid as overtime.    

To apply for the position, please email through your updated resume to Ben Thompson, General Manager at bthompson@dubbocitytoyota.com.au

Applications close - Sunday 31 March 2019

Just some of Dubbo City Toyota's advantages:

  • Toyota Access
  • Toyota Genuine Parts
  • Toyota Certified Advantage
  • Toyota Used Cars
  • Toyota Insurance Advantage